DocMurdock (who is this guy?) he's the guy who used to work for PIXAR (from 1991 - 1997) Just roll the credits in Toy Story and look in computer systems for "macintosh systems engineer michael e. murdock" That's ME! Want Tech updates, opinions, Mac info...I can help
IOMEGA...What the hell happened to your support???
Back in the early days of IOMEGA it was fun to watch the company. In fact it was fun to see the Motley Fools talk about how much the stock was going to gain so that we could all day trade it and make a fortune (I did), and know others who were with a company called MetaTools who simply (inside traded it), but that was then and the statute of limitations is probably up by now right Julie? :) LOL Yeah I kept those emails. But back to my point, what happened to your support? To say it's downhill is an understatement. Let's go to the video tape shall we! Well no because I am not going to invest any more into this adventure other than to warn others away from these products. I am stuck with one because for now it's the only thing out there in a good looking MacMini form factor that will provide the USB and FIREWIRE ports I require. 1 Terabyte MiniMax drive. Purchased from NewEgg.com less than 4 months ago. About 2 months ago it starts not mounting completely when powering on from Windows to OSX in my MacMini. See the Mini has a split drive which allows me to run OSX in one partition and Windows in a bootcamp partition. That all works flawlessly. So I bought the MiniMax to add some additional USB/Firewire functionality to the computer system. It worked great for about 2 weeks, then started not mounting completely. I did some drive repairs with no problems. Time passes, I make backups to the drive, kept it fairly full and all of a sudden the drive verify fails the other day and says backup and reformat the drive. So I did that. Restored data to the drive (thank goodness did not delete that stuff), and today the drive sounded like there was a collection of hamsters holding race day inside it. No fan in this unit (whoever designed it that way should leave the planet as this sucker gets HOT). So I call Iomega. Am told on the phone even though the drive is under warranty to do a 1on1chat with an agent and he'll help out and this is my quickest solution. 4 Months of stability for a hard drive (SEAGATE 1TB is pretty SAD. It's gotta be an issue with heat doing in the drive that quickly) The agent typing was the slowest typer on the planet. My mom can type faster than that and she does not even type. She can write faster than that and she's not doing well in the writing areas. But wait!!! The best part is yet to come. Cost to replace the drive is $40.00. Okay, I guess paying $40.00 for your defective drive unit is ok...not really, but okay and I am going to get a brand-new-unit right? NO SIR. YOU'RE GOING TO GET A REFURBISHED UNIT. HUH????? What happened to sending out new product to replace defective product? Where's the service? And since when does UPS Charge to create a prepaid shipping bill? Hello? IOMEGA used to provide top-notch support for its products. I for one after having owned many of them am in the process of throwing out every IOMEGA product that I own and will only keep the MiniMax when it comes in after I have opened it up and installed a fan into it so that it does not fry the eggs off my Mac Mini anymore. BEWARE when shopping and when dealing with returns that you are being provided NEW Product, not used garbage when a company charges you for anything. IOMEGA treat EVERY customer like they have twitter because some of us do, and we do know how to use it. Michael Murdock, CEO DocMurdock.com firstname.lastname@example.org
So for those of you who have been following me on here and other places for a while you know there are some major things going on in my life and the last thing I need is to be scammed by some cheap crooks. What kinds of things you ask? Mom has Alzheimer's Disease and doesn't even remember me. My father has congestive heart failure and I spend a lot of my time helping him with things he can no longer do. These things I do out of the love I have for them and will never stop until either they pass or I pass to the next life. Out of my own choice I am divorcing my wife of 8 years because we got stuck into a routine of all work, no play, and together we were like oil and water, so best to move on from that. So I get onto facebook this morning, and I know that a lot of you have seen my postings about entering Publisher's Clearing House and how for over 20 years I've entered and never won anything. To my surprise I receive a friend request from none other than Danielle Lam of the…
and almost immediately after that command acknowledgement it happened. 73 seconds into launch, Challenger was gone. This day in 1986 time stopped for a lot of us and the space program took a break as Challenger left the launch pad for a date with destiny. President Ronald Reagan spoke to the world that evening, not just to the United States about the State of the Union. We all took a breath, and we all remember where we were the moment Challenger left us. God Speed. I know I'll never forget that day or time. Here's the speech that we all heard that evening: Ladies and Gentlemen, I’d planned to speak to you tonight to report on the state of the Union, but the events of earlier today have led me to change those plans. Today is a day for mourning and remembering. Nancy and I are pained to the core by the tragedy of the shuttle Challenger. We know we share this pain with all of the people of our country. This is truly a national loss. Nineteen years ago, almost to the day, we …
I don't know about you, but once in a while I see an email scam come through that's pretty darned good. This one almost got me last night. I was working along doing many things along the way with my computers, email, audio files, etc when I check my email and see one from Google talking about my Adwords account. Now, truth be told I am an Adwords user for a number of years and even used to monitor accounts for clients (stopped doing that service offering as it's very time consuming). The email said something about we could not complete a charge for something, please update your billing information. I looked at it checked a few things and something told me to stop and not click anything. I was working on my Macintosh which is not as sensitive as some when it comes to email and link clicking so I decided to investigate some things. Am glad I did not click. What I did is what EVERYONE should do when you receive an email from ANY Organization asking you to update your billing infor…